How to Make This Web Site Work For You
The Dealer Connect web site contains articles and education material originally written for the SC Dealer Connect email newsletter. The articles are organized into several key areas: Selling Tips, Product Knowledge, Parts & Service Education, and Latest News. In the future, we will add other categories based on your feedback and needs.
The Dealer Connect newsletter will be emailed to you and others in your dealership periodically. The newsletter will link you to the latest articles posted on the web site. But of course, the Dealer Connect web site can be accessed anytime. The web site will be an archive of all the education articles, which you or your staff can retrieve and read whenever you want. Use it like a library or reference guide of best practices, product explanations and improvement ideas. The web site is not a blog, but is intended to be a knowledge warehouse.
We hope Dealer Connect becomes a useful site that you visit regularly to read the latest articles and review older ones. You can use this web site in many different ways. For instance, you can assign your team to read an article then meet to discuss and determine whether any ideas make sense for your dealership. You can use the product articles here and product training modules at The Source to make sure your sales staff remains current on model features and benefits. Use the information for training new employees. Ideas here can be used to set standards, create procedure or simply establish a goal for you or your team. In time the site will contain many different articles on a variety of topics. You will be able to use the search feature to look for all entries on a certain topic.
The important point is to give the site a try. In fact, we would prefer if you wear it out. Use the information here to improve what you do. Commit to implementing the ideas that make sense. Challenge ideas that don’t make sense. Give us feedback. Tell us what you like and don’t like. Tell us what is helpful and what’s not. Share articles within your dealership. Get your staff involved. Take action. Continually improve.